The Agreement Between You and wi9
By creating an account you enter a contract with wi9. It covers your balance, every bonus you claim and every bet you place. If any part of it does not sit right with you, close the page and do not register. Using the site after a change means you accept the new version.
You must be 18 or older and legally allowed to gamble in Bangladesh. Your name, your NID number and your payment number must all belong to you. If wi9 finds a detail that does not match, the balance is held until the mismatch is fixed, or the account is closed and the unspent deposit returned.
One Account, One Person
One person, one account. Two accounts opened on the same device, the same address or the same bKash number count as one, and wi9 keeps the balance on the first. Relatives can play from the same home, but each needs a separate number and a separate ID.
Never let a friend log in with your details to place a bet. A winning slip belongs to the account, not to the person holding the phone, so winnings on a borrowed login are void. If someone else has used your password, change it and open live chat to tell wi9 support.
How wi9 Handles Deposits
The smallest deposit is ৳500. wi9 accepts bKash, Nagad, Rocket, Upay and bank transfer, and most top-ups land in about 4 minutes. Send money only from a wallet or bank account in your own name; a transfer from a friend's wallet is sent back and the bonus attached to it is cancelled.
Never hand cash to an agent who promises to top up your balance for you. Deposits are credited through the payment page inside your wi9 account, nowhere else, and no staff member will ask for your wallet PIN or your one-time password.
| Term | What it means |
|---|---|
| First deposit bonus | 250% on your first deposit, capped at ৳6,000 |
| Reload bonus | 19% each time you top up after the first |
| Daily cashback | 1.7% of the day's net losses, paid as bonus |
| Wagering | 19 times the bonus amount before any withdrawal |
| Bonus window | 7 days from the moment it is credited |
| Minimum deposit | ৳500 per top-up |
Bonus Terms You Should Read Twice
A 250% welcome bonus up to ৳6,000 arrives as bonus money, not cash. Clear it by wagering 19 times the bonus amount inside 7 days. Games that contribute nothing to turnover do not count, and the list of those games sits on the bonus page before you claim anything.
While a bonus is running, keep single bets modest. A run of maximum bets placed only to push turnover through is read as bonus abuse, and wi9 can remove the bonus together with the winnings it produced. The ৳275 referral credit follows the same playthrough rule.
Cash-Outs, Limits and the ৳1,200 Floor
Withdrawals start at ৳1,200. Most cash-outs leave wi9 in about 12 minutes, and a standard account can take ৳90,000 a day; higher VIP tiers lift that ceiling. Your first withdrawal can take up to 1 hour because the document check runs before any money moves.
Send the money to the same wallet or bank you paid in from. If your payment number has changed, tell support before you request anything, because a changed number without a note is held for review. A balance left idle for a long stretch is frozen until you log in and confirm the account.
Documents We Ask For Before Your First Cash-Out
One check, once, before your first cash-out. Four steps, about 2 hours of waiting.
- 1Send one photo IDNational ID card, passport or driving licence, photographed in daylight with all four corners visible.
- 2Add a selfieHold the same ID beside your face in one shot so the document and the person clearly match.
- 3Confirm your payment numberA screenshot of the bKash, Nagad or Rocket wallet screen in your own name is enough.
- 4Wait for the reviewThe wi9 team answers within 2 hours and you receive a message in your account either way.
Send these before your first withdrawal request, not after it. Everything you upload is used to match your name to your payment number, and it is checked once; later cash-outs skip the queue entirely.
Match Nights, Rain and Void Bets
A bet exists only when the slip shows a bet ID. If the connection drops and no ID appears, nothing was placed and your balance is untouched. wi9 settles cricket and football on the official result published by the governing body, not on a TV graphic or a post that spreads on Facebook.
A match abandoned before a result turns single bets void and cuts an accumulator back to a smaller slip at the original odds. A change of venue or kick-off time can void or re-price a market. Prices move while you build a slip; the odds you accept are the ones shown on the confirmation screen.
What Gets an Account Locked
wi9 locks accounts when a rule breaks, not when a player is winning. The common causes are:
- More than one account, or a login shared with someone else
- Bots, scripts, or odds feeds copied from another site
- A deposit paid from a wallet that is not in your name
- A reversed payment or a chargeback on a top-up
- Any attempt to open an account while under 18
When an account is locked, the balance is not lost. wi9 reviews the activity, keeps a written note of the decision in chat, and returns unspent deposits wherever the rules allow it.
Talking to Support When Something Goes Wrong
Support runs 24/7 on live chat inside the account. Keep your bet ID, transaction ID or a screenshot ready before you write; one message with evidence saves a day of questions going back and forth. Disputes over a settled market join the same queue and are answered in order of arrival.
wi9 does not settle cases by phone or by email. Every complaint starts and ends in chat, which leaves a written record that both sides can read later.
When wi9 Updates These Rules
wi9 updates these rules when payment rules, tax or a game provider changes. The new version goes live on this page and the date at the bottom moves with it. Bets placed before a change are settled under the rules that were live when the slip was confirmed, so an update never rewrites a bet you already hold.
Things Players Ask About the Rules
1Can two people in one home share a wi9 account?
No. Every player needs their own login, their own ID and their own wallet number. A shared account is closed, and the balance goes to the person who passes the document check.
2What happens to the bonus if I withdraw early?
The bonus and the winnings it produced are removed at the moment of the request. Withdraw what is left of your own deposit, or finish the 19 times wagering and keep both.
3Do I need documents for a ৳1,200 withdrawal?
Yes. The check runs once, before your first cash-out, and covers every withdrawal after it. Review takes up to 2 hours.
4Is wi9 responsible if my phone loses signal mid-bet?
No bet exists without a bet ID. If the slip never appeared on screen, nothing was placed and no money left your balance.
Happy with the rules? Open an account with wi9 in a few minutes, or go back to the home page and look around before you decide.
18+ · Play Responsibly · These terms apply to every account opened on wi9.